Social Network Advantages Essay Topics

As the “Social media” topic can be found under “customer service” on the EcommerceWiki, let us take a look at the advantages and disadvantages from a business perspective.

Advantages

  • Public problem resolution: If you solve an issue for a customer, and this issue is valid for other customers as well, you can easily mass-inform them via social media. Besides that, other customers can see that you take customer care seriously.
  • Direct Engage: You can engage directly with consumers. Other than email or written letters, engaging with customers through social networks is often direct.
  • Social Profile: Businesses can use the social profile of both customers and prospects to better personally engage with them and leave a good brand experience. Please remember: A brand is what people think, feel and say it is, based on the sum of all experiences that they associate with that brand. Social media can be an important aspect in that.
  • Social Listening: By listening to the social mentions about your brand (and those of your competitors), you can adapt to customers wishes faster, develop new products or services to help solve problems, create partnerships, etc.
  • Social media can help getting new prospects or customers. Especially so called “look-a-like” campaigns can be effective. Social media profiles of your social fan base are compared to similar people in the social network.
  • Social Media can be a direct-selling tool (see for example the way WeChat works in China) or can significantly attribute to a sale.
  • With a social network, customers and fans can help each other, instead of the fact that all knowledge and interaction have to be at the customer service department.

Airline company KLM knows how to use social media to respond to complaints immediately.

Disadvantages

Protect your reputation and your brand by learning how privacy laws apply to online social networking.

  • Privacy: Be careful with the data you receive or use on social media. Some countries have very strict privacy laws.
  • Information: Users can be overwhelmed with information. It is sometimes difficult to filter.
  • Reach: Some social networks purposely limit the reach of your social posts. Only when you pay, your reach will be enhanced.
  • Social media is transparent and open. Customer feedback is often immediately public. Respond quickly and change your organization if there are structural complaints. This is often a very difficult process for traditional companies.

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Advantages of Social Media for Teenagers Essay

1509 Words7 Pages

In this modern era everyone is very into social media. Social media has become a part and parcel of everyone’s life. Even kindergarden students have at least a little knowledge on social media. Social media is defined as a relationship that exist between network and people. A very common and widely used example of social media would be web sites for social networking and microblogging. Examples of utmost used social networking sites are “ Facebook ˮ and “ Twitter ˮ. Nowadays coming across kids on social networking sites has become a norm. Social media is used for many purposes which are to exchange ideas, feelings, personal information, pictures and videos. Social networking sites is one of the most preferable medium for expressing…show more content…

In this modern era everyone is very into social media. Social media has become a part and parcel of everyone’s life. Even kindergarden students have at least a little knowledge on social media. Social media is defined as a relationship that exist between network and people. A very common and widely used example of social media would be web sites for social networking and microblogging. Examples of utmost used social networking sites are “ Facebook ˮ and “ Twitter ˮ. Nowadays coming across kids on social networking sites has become a norm. Social media is used for many purposes which are to exchange ideas, feelings, personal information, pictures and videos. Social networking sites is one of the most preferable medium for expressing feelings, thoughts and talents as we could obtain respond immediately from people all over the world. A number of talented artists have been discovered through social networking sites. Social media is being used at a very astonishing rate by all parties. Many students especially utilize social media on daily basis. Technology can be objectively said as a vital part of today’s students’ success equation. A significant amount of social media users would be teenagers which include students. Numerous researches are being done to find out on the effects of social media in teenagers’ life. In this essay we will discuss about the advantages of social media to teenagers which are can be a great source of income, builds relationship, reducing obstacles for

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